York Region Transit

Mobility Plus

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Description & Services
Description Exterior door-to-door accessible public transit service for people with disabilities who are unable to board, ride or disembark from a regular transit bus * bookings can be made up to seven business days in advance * same day service available through the Scrip Ride Program * connecting services to other transit zones are available * book, cancel and confirm trips by phone 24-7 * call centre services available in many languages
Dates January-December
Hours Office hours: Monday-Friday: 8:30 am-4:30 pm 
 
Call Centre Monday-Friday 6 am-midnight 
No bookings after 7 pm, confirmations only 
Saturday, Sunday & Holidays: 8:30 am-10 pm 
Holidays are for confirmations of booking and general inquiries only
Accessibility Fully Accessible
Languages English ; Interpretive Services
Fees Service - Cash fare or monthly pass
Eligibility People unable to use regular transit service because of disability
Application York Region residents may complete and submit the Mobility Plus Application Package downloaded from website * may also call 1-866-744-1119 to request a hard copy * there is no registration fee
Location, Telephone & Internet
Social Media Facebook Facebook: www.facebook.com/YRTViva
Twitter Twitter: twitter.com/YRTViva
YouTube YouTube: www.youtube.com/user/officialyrtviva
Location Richmond Hill
Areas Served York Region
Major Intersection Yonge St / Hwy 7
Office Phone 905-762-2112
TTY 905-881-5872 
1-866-276-7479
Toll Free Phone 1-866-744-1119
Fax 905-762-2112
After Hours Phone For customers travelling between midnight and 3 am or between 5 am and 6 am, call 905-830-4444 ext 76005
E-Mail mobilityplusfeedback@york.ca
Website www.yrt.ca/en/mobility-plus/mobility-plus-service.aspx
Contact Information
Mailing Address 50 High Tech Rd, 5th Flr 
Richmond Hill, ON L4B 4N7
Search Category
Settlement Headings Language ; Public Transportation
Subjects Accessible transportation ; Interpretation ; Physical disabilities ; Public transportation
Other Details
Alternate Name YRT
Funding Regional / Municipal ; Fees

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