York Region Transit

Mobility Plus

CIVICYork eCommunity
Community Get involved in York Region, visit CIVICYork.ca
Events Calendar For community events, visit our Community Calendar
Description & Services
Description Exterior door-to-door accessible public transit service for people with disabilities who are unable to board, ride or disembark from a regular transit bus * bookings can be made up to seven business days in advance * same day service available through the Scrip Ride Program * connecting services to other transit zones are available * book, cancel and confirm trips by phone 24-7 * call centre services available in many languages
Dates January-December
Hours Office hours: Monday-Friday: 8:30 am-4:30 pm 
Call Centre Monday-Friday 6 am-midnight 
No bookings after 7 pm, confirmations only 
Saturday, Sunday & Holidays: 8:30 am-10 pm 
Holidays are for confirmations of booking and general inquiries only
Accessibility Fully Accessible
Languages English ; Interpretive Services
Fees Service - Cash fare or monthly pass
Eligibility People unable to use regular transit service because of disability
Application York Region residents may complete and submit the Mobility Plus Application Package downloaded from website * may also call 1-866-744-1119 to request a hard copy * there is no registration fee
Location, Telephone & Internet
Social Media Facebook Facebook: www.facebook.com/YRTViva
Twitter Twitter: twitter.com/YRTViva
YouTube YouTube: www.youtube.com/user/officialyrtviva
Location Richmond Hill
Areas Served York Region
Major Intersection Yonge St / Hwy 7
Office Phone 905-762-2112
TTY 905-881-5872 
Toll Free Phone 1-866-744-1119
Fax 905-762-2112
After Hours Phone For customers travelling between midnight and 3 am or between 5 am and 6 am, call 905-830-4444 ext 76005
E-Mail mobilityplusfeedback@york.ca
Website www.yrt.ca/en/mobility-plus/mobility-plus-service.aspx
Contact Information
Mailing Address 50 High Tech Rd, 5th Flr 
Richmond Hill, ON L4B 4N7
Search Category
Settlement Headings Language ; Public Transportation
Subjects Accessible transportation ; Interpretation ; Physical disabilities ; Public transportation
Other Details
Alternate Name YRT
Funding Regional / Municipal ; Fees


Errors & Omissions

The partners of CIVICYork Community Information and Volunteer York Region are committed to provide a database that is accurate, up-to-date and comprehensive. However, we are unable to assume any liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Please contact CIVICYork to report concerns or to make suggestions.

Information Copyright

The partners of the CIVICYork Community Information and Volunteer York Region hold the intellectual property rights for the information on this site. You may display it on your computer and print or download this information for non-commercial, personal or educational purposes only. You must credit CIVICYork as the source on each copy of any information that originates from this site. Please contact CIVICYork for permission to use the information for any purpose other than those outlined here.

Government of Ontario Support Logo Building Local Information Support to Ontario Newcomers Project (BLISON) Logo