Toronto Distress Centre

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Description & Services
Description Telephone support for individuals experiencing emotional distress, marginalization, social isolation and those who may require crisis intervention and suicide/family violence intervention service 
Support to adult members of families in which there has been a suicide or homicide * education to professional groups about problems and needs of survivors * those willing to travel into area will also be accommodated * individual and group support offered 
Services include: An emotional support service for those with chronic mental health problems * support and crisis intervention services for those currently experiencing situational distress or crisis * family violence response* suicide prevention services * emergency intervention and response 
If an individual needs urgent medical or psychiatric attention, they should go to the nearest hospital immediately * If an individual is in DANGER, they should call 911 immediately
Dates January-December
Hours Monday-Sunday 24 hours
Accessibility Not Accessible
Languages English ; Interpretive Services - 151 Languages
Fees None
Location, Telephone & Internet
Location Toronto
Areas Served Greater Toronto Area ; York Region
Office Phone 416-408-4357 24 hours a day Helpline 
416-595-1716 Office 
416-439-0744 Feedback Line
TTY 416-408-0007
Fax 416-598-2316
Crisis Phone 9-1-1
Contact Information
Mailing Address Box 243 
Adelaide Post Office 
Toronto, ON M5C 2J4
Primary Contact Alex Shendelman, Program Manager, Survivor Support Program; Phone: 416-595-1716; Email:
Primary Executive Karen Letofsky, Executive Director; Phone: 416-598-0168; Email:
Search Category
Settlement Headings Health ; Language
Subjects Bereavement ; Counselling ; Crisis intervention ; Distress lines ; Mental health ; Self help groups ; Suicide ; Suicide prevention ; Telephone support
Other Details
Established 1967
Funding City / Town ; United Way


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